Every comment, like, and DM — captured.
Comment-to-DM
Anyone who comments a keyword on your post or reel gets a public acknowledgment + a direct DM with your link, offer, or AI conversation.
- Trigger by exact match, contains, or regex
- Per-post keyword maps
- Auto-acknowledge in comments
- Hand off to AI in DM
Story reply automation
Auto-reply to story mentions and DM reactions. Turn a 🔥 emoji into a sales conversation in under a second.
- Story mention triggers
- Emoji-based flows
- Reply with templates
- AI takes over from there
Welcome new followers
Every new follower gets a warm welcome DM — segmented by source, with the option to start a guided AI flow.
- Triggered on follow
- Source attribution
- Skip if already DMed
- Branching welcome flows
Ice breakers · persistent menu
Set up Instagram-native ice breakers, persistent menu, and Get Started button — all from your Sendiee dashboard.
- Up to 4 ice breakers
- 20-item persistent menu
- Get Started CTA
- Localized per audience
Translate chats live
Your team chats in English. Customers chat in their language. Sendiee translates both ways inline — your agents never miss a beat.
- 100+ languages
- Auto-detect customer language
- Reply in original tone
- Available in shared inbox
Same AI, multimodal
The same chatbot that runs your WhatsApp runs your IG DMs — voice, image, system prompts, knowledge base, all of it.
- Image understanding
- Voice notes in & out
- Catalog & buttons
- Pause AI per chat
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