home/integrations/shopify
Official Shopify Partner

Sell on Shopify.Sell on WhatsApp. Same store.

Install Sendiee from the Shopify App Store, connect via OAuth in 60 seconds, and ship a complete WhatsApp commerce stack — order alerts, admin notifications, abandoned cart drips, and an AI agent that places orders inside the chat.

Native app on Shopify App Store
Shopify
your store / CRM
OAuth
Sendiee
AI · WhatsApp · IG · Messenger
Read · orders, products, customers
Write · place / update / refund
Webhook events · realtime
Setup in 3 steps

Live in 5 minutes.

01

Install from Shopify App Store

One-click install. Sendiee shows up under your store apps with no manual API keys needed.

02

OAuth connect to Sendiee

Sign in to Sendiee, authorise the app, and your store becomes available in seconds.

03

Configure events + alerts

Pick which Shopify events trigger which WhatsApp templates — for customers and admins. Save. Done.

Events that fire to WhatsApp

Pick what triggers a message.

Map every Shopify event to a Meta-approved WhatsApp template. Variables come straight from your store data. Toggle any event on or off from the dashboard.

Order Received

Confirm the order, share invoice and tracking link instantly.

Order Fulfilled

Shipping update with carrier name + tracking URL the moment the order ships.

Order Cancelled

Polite cancellation note with refund timeline.

Refund Processed

Refund confirmation with reference ID the moment Shopify settles it.

Admin · New Order

WhatsApp ping to the admin number every time a new order comes in.

Admin · Low stock

Heads-up to admin when inventory dips below the threshold you set.

Abandoned cart · auto recovery

Recover the carts email never could.

Sendiee subscribes to Shopify’s checkout webhooks and runs a multi-step WhatsApp drip — friendly nudge, discount push, last-call offer. Variables, scheduling, and full recovery analytics, all in one place.

Carts created
12,480
+18%
Reminders sent
11,710
94% reach
Carts recovered
3,847
31% recovery
Revenue recovered
₹47.2L
+₹12.4L vs email
Default recovery schedule
1
+1 hour
Friendly reminder · "Forgot something? 🛍️" · cart link
2
+24 hours
Discount nudge · 5% off code · expires in 24h
3
+72 hours
Last call · 10% off + free shipping · "we picked it for you"
Per-segment overrides: first-time vs repeat customers, high-AOV vs low-AOV — different drips, automatically.
Cart recovery · last 30 daysROAS 8.4×
Artgharana Décor Set · ₹2,499+1 hour reminderRecovered₹2,499
Mystic Keychain · ₹890 ·×2+24h discountRecovered₹1,780
Walnut Coffee Table · ₹14,990+72h last callPending—
Orbi Clean Kit · ₹3,499+1 hour reminderLost—
MuziMania Vinyl · ₹699+24h discountRecovered₹699
Live · how it actually plays out

Real Shopify play, end to end

Customer messages your WhatsApp asking about an order. AI calls Shopify, replies with the order card, and even upsells the matching SKU.

P
Priya · Shopify customer
Sendiee AI · online
Message…
System · live trace0 events
Waiting for activity…
What the AI can do

The AI agent has the keys.

Granular tool permissions per integration. Toggle read/write per resource. The AI calls Shopify mid-conversation and ships the result back to the customer in their language.

AI places orders in chat

AI sends product cards, takes the variant pick, applies discount codes, and creates the Shopify order — without ever leaving WhatsApp.

Order tracking by phone number

"where is my order?" → AI fetches the latest status from Shopify, sends ETA + carrier link automatically.

Returns + ticketing

Customer wants a return → AI raises the return on Shopify, generates the prepaid label, follows up till delivery.

COD / UPI verification

Customer sends payment screenshot → AI reads UTR, marks the Shopify order paid, ships it.

Pixel CAPI for Shopify

AddToCart, InitiateCheckout, Purchase fired server-side from Sendiee. Match rate above 90%.

Bulk campaigns to Shopify segments

Sync customer segments (lapsed, repeat, big-spenders) and broadcast targeted offers from WhatsApp.

"We launched the Sendiee Shopify app on a Friday. By Monday morning, our cart-recovery flow had brought back lakhs in orders. Email did 2% on the same audience."
AG
Artgharana
D2C home decor · Shopify
Questions

Asked & answered.

Still curious? Talk to a human.

Yes — Sendiee is listed on the Shopify App Store. Install in one click from your store admin: apps.shopify.com/sendiee. We use the official Shopify Admin API, so no manual API key setup.

Under 5 minutes. Install the app from the Shopify App Store → click "Connect to Sendiee" → authorise → pick which events trigger which WhatsApp templates. You're live.

Yes. The AI agent has read/write access to products, orders, customers, and discounts. It sends product cards, takes the variant choice, applies your discount code, charges the saved card, and creates the order — all inside the WhatsApp window.

Sendiee subscribes to Shopify's checkouts/create webhook. We hold the cart for the wait you configure (typically 1h / 24h / 72h), then send a WhatsApp template with the cart link, customer name, and any discount code you set up.

No — everything is configured from the Sendiee dashboard. Templates, abandoned cart wait times, admin numbers, AI tool permissions. Optional: developers can extend via webhooks and the Sendiee API.

Yes. Shopify Plus stores get the same OAuth flow plus higher rate-limit ceilings and dedicated infrastructure on Sendiee Enterprise.

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