https://www.sendiee.com/release-notes New features, improvements and fixes in Sendiee. en https://www.sendiee.com/release-notes#2026-10-06-tasks-and-reminders https://www.sendiee.com/release-notes#2026-10-06-tasks-and-reminders Tue, 06 Oct 2026 00:00:00 GMT Never lose a follow-up again. Add tasks with a due time to any chat, get reminded when they’re due, and see your whole day in one place — on the web and in the mobile app. Lead tasks and reminders: Add a follow-up like “Call back about pricing” to any chat, pick when it’s due — in an hour, this evening, tomorrow or any date — and get a reminder on your phone and computer when it’s time. Mark it done, snooze it, or add a note about what happened. A “my day” Tasks page: The new Tasks page groups everything into Overdue, Today, Tomorrow and later, and shows whether each customer’s 24-hour window is still open so you know whether to reply or send a template. Managers can see their team’s tasks, admins everyone’s. Add the same task to many chats at once: Select several chats in the inbox and add one task to all of them — or right-click any chat to add a task without opening it. Assign chats to admins — great for one-person businesses: Admins can now be assigned conversations, by hand or through AI human handover. People who aren’t on a team can be assigned directly. A new Routing setting decides whether admins also join automatic assignment. Remove an agent from your workspace: Remove someone completely — and choose who takes over their open chats and tasks — or revoke an invite that was never accepted. Deactivate is still there if you only want to pause access. Quieter notifications, your way: Turn message pop-ups off, show them only for chats assigned to you, or pause all notifications for an hour or until tomorrow morning — right from the bell in the sidebar. Find the chat behind any file: In Insights → Storage, every file now links to the conversation it came from. Correct 24-hour window for chats you start: Chats that began with your template (from a campaign, the API or Shopify) no longer show as open before the customer replies — you’ll see “Customer hasn’t messaged yet — start with a template” instead.